Broadband hub issue (2nd time in a matter of weeks!)

[LizzyNorth]

Hello, I have tested my hub and WiFi as instructed on your website and although you say everything is okay from your side. It is not from my side, again! I work from home and this is becoming an issue for me! My box lights are green, amber, green, amber. Please help

[Chrisee]

@LizzyNorth the two ambers mean your hub has lost.its connection to the exchange as the app is not telling uou Sky are aware of an issue you need to call them. To report thecfault so they can get it checked out by Openreachwhich wont happen until esrly next week if there cis an issue with your  line.

That you use what is sold as a domestic connection for work does not give you any priority. Openreach dont work on domestic lines over the weekend.