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Broadband health checker

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Executive Producer
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Broadband health checker

I have received the free upgrade from fibre unlimited to fibre max overnight but the broadband health checker on the website and My Sky app both say it could perform better.

 

Speed test shows

Screenshot_2019-01-12 Speedtest by Ookla - The Global Broadband Speed Test.png

 

And the router stats show

 

System Up Time: 13:49:36
PortStatusTxPktsRxPktsCollision PktsTx b/sRx b/sUp Time
WANMER56553381484355000013:48:14
LANUp3938051128900701213:49:36
WLANUp3781137228035101113:49:36

Broadband LinkDownstreamUpstream
Connection Speed79994 kbps19999 kbps
Line Attenuation6.6 dB0.0 dB
Noise Margin8.4 dB7.7 dB
So is there something wrong or do I just ignore the checker?
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Oracle
Posts: 39,568
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Re: Broadband health checker

Just ignore it, @ianpaul1. It has been reported before. I don't know if there's any logic to it, or whether it's just a bug. It's hard to see how your Fibre Max could be performing any better!

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Oracle
Posts: 39,568
Post 2 of 7
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Re: Broadband health checker

Just ignore it, @ianpaul1. It has been reported before. I don't know if there's any logic to it, or whether it's just a bug. It's hard to see how your Fibre Max could be performing any better!

Executive Producer
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Re: Broadband health checker

Thanks. I didn’t think there was a problem, or room for improvement, but thought I’d check just in case. 

It does seem a bit buggy. It even says on there that I have an order but I haven’t ordered anything 😳

 

 

Oracle
Posts: 3,150
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Re: Broadband health checker

@ianpaul1

You have some nice stats, would be good to see if Gfast would work on your line in the future or even just an upgraded FTTC speed Smiley Happy

Executive Producer
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Re: Broadband health checker

They are all just numbers to me. I see the download speed and upload speed but everything else is unknown Smiley Frustrated

Executive Producer
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Re: Broadband health checker

Seems to all be okay now. I haven't done anything to fix or improve it.

 

Screenshot_2019-01-13 Manage.png

 

Though I still can't tell what that darn order is.

Sky aren't sending anything out with these free upgrades, are they?

Oracle
Posts: 3,150
Post 7 of 7
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Re: Broadband health checker

No, nothing new just a speed upgrade on the line. Looks like you are ready to go now

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