Broadband has been dropping out the last week

[Tej1]

• For the last week or 2 my broadband signal keeps dropping out. I've tested the line and it states that it's working fine but clearly not. This is turn is affecting my Sky Q boxes as they are hard wired into the router.
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[Addie15]

Hi there, @Tej1. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147