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Discussion topic: Broadband fibre upgrade scheduled for Monday 19th Feb didn't happen. Engineer didn't show.

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LeeMell49
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This message was authored by LeeMell49 This message was authored by: LeeMell49

Broadband fibre upgrade scheduled for Monday 19th Feb didn't happen. Engineer didn't show.

‎14 Feb 2024 06:50 PM

Please advise available installation dates.
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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband fibre upgrade scheduled for Monday 19th Feb didn't happen. Engineer didn't show.

‎14 Feb 2024 07:34 PM - last edited: ‎14 Feb 2024 07:51 PM

Posted by a Superuser, not a Sky employee. Find out more

@LeeMell49  Is there any further information in track orders in my account? If there is no information then you will have to call in to find out when they can give you a new date and to why the engineer did not attend.

 

Also, this is only the 14th today that you posted on?

If someone has helped give them Like.

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daveNOS
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This message was authored by daveNOS This message was authored by: daveNOS

Re: Broadband fibre upgrade scheduled for Monday 19th Feb didn't happen. Engineer didn't show.

‎14 Feb 2024 07:35 PM

Posted by a Superuser, not a Sky employee. Find out more

@LeeMell49 If the appointment was scheduled for the 19th then that's not till next week.

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cookiemonsteruk
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broadband fibre upgrade scheduled for Monday 19th Feb didn't happen. Engineer didn't show.

‎14 Feb 2024 07:37 PM

Posted by a Superuser, not a Sky employee. Find out more

@daveNOS 

 

@daveNOS wrote:

@LeeMell49 If the appointment was scheduled for the 19th then that's not till next week.

Didn't want to point that bit out, Might have come across wrong. 👍

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daveNOS
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Re: Broadband fibre upgrade scheduled for Monday 19th Feb didn't happen. Engineer didn't show.

‎14 Feb 2024 07:38 PM

Posted by a Superuser, not a Sky employee. Find out more

@cookiemonsteruk Well someone had to, so it might as well be me.

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TimmyBGood
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Re: Broadband fibre upgrade scheduled for Monday 19th Feb didn't happen. Engineer didn't show.

‎14 Feb 2024 08:38 PM - last edited: ‎14 Feb 2024 08:39 PM

Posted by a Superuser, not a Sky employee. Find out more

@LeeMell49 

 

Monday 19th February would be next week ; )

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