Discussion topic: Broadband fails most nights

This message was authored by: Ron12345678 · ‎21 Nov 2022

Ever since I canceled the £5 sky broadband checker, which you get nothing for, my broadband goes down between 10.30pm and midnight and if we notice we need to reset?

This message was authored by: Highlinder · ‎21 Nov 2022

@Ron12345678 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

Can you run this the next time it happens before you reset the router.

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Discussion topic: Broadband fails most nights

Broadband fails most nights

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