Broadband drops overnight every night

[kp159]

I've noticed for at least the past week that my broadband drops connection around 2/3am every night, this lasts a few hours but is always working again by around 7am. All lights are on the router as normal and rebooting the router during the outage makes no difference, any idea what could be causing this?

[Daniel0210]

@kp159 

Could be essential maintenance. When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep.

[kp159]

Thanks for the reply, would it be normal for this to take over a week every night? Is there a maintenance schedule published anywhere where this can be checked?

[GD1]

@kp159  Openreach the network operator or CityFibre (if you're on that network) don't normally publish maintenance schedules as they can & do change.