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Discussion topic: Broadband drops every night from around midnight

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This message was authored by: Callyyyyyyy

Re: Broadband drops every night from around midnight


Hi, I had the same issue when I switched from a Sky router to the new one.


It went on for about a week... my connection would always cut out at 2 a.m. and wouldn’t come back until the morning. The app never showed any problems, so I assumed it might be maintenance, but it still wouldn’t reconnect on its own. I had to reset the router every time. I even thought it might be a security setting, but everything was set up correctly.

 

If you haven’t tried this: when I swapped routers, I kept using the old grey cable instead of the new black one that came in the box because they looked the same. I eventually decided to try changing it over.

 

I still had the issue that evening, but ever since switching the cable, it’s been working perfectly. No dropouts at all, and that was a few months ago.

 

Sounds silly, but that ended up fixing it for me

 

 

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