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Discussion topic: Broadband dropping out

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This message was authored by Oily66 This message was authored by: Oily66

Broadband dropping out

My sky broadband router drops out regularly.

The voice light on the router is orange the rest are green (Wi-Fi/internet/ power) when it does this.

I have no voice connection to the router as it's purely a broadband connection and it's a fibre connection straight to the router.

Why should the voice affect the internet connection does the voice need separation from internet??

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broadband dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Oily66 

 

Try turning the router off for more than 1/2 hour or overnight to obtain a new public ip address

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