03 Jan 2025 06:27 PM
changed to sky fibre 150 recently as was told the issues I had with the previous sky broadband (through phone line) would be a thing of past with this. Only connected 2 weeks now and similar issues of internet dropping out. Test showing only getting between 75.6mb/s and 92.1mb/s to hub
04 Jan 2025 11:21 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
06 Jan 2025 11:22 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion