0

Discussion topic: Broadband down multiple times today, sky testing shows everything fine in my area.

Reply
This message was authored by MarcVala This message was authored by: MarcVala

Broadband down multiple times today, sky testing shows everything fine in my area.

Please contact me urgently.

Reply

All Replies

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broadband down multiple times today, sky testing shows everything fine in my area.

Posted by a Superuser, not a Sky employee. Find out more

@MarcVala 

 

Could you post your router stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by GD1 This message was authored by: GD1

Re: Broadband down multiple times today, sky testing shows everything fine in my area.

Posted by a Superuser, not a Sky employee. Find out more

@MarcVala wrote:

Please contact me urgently.


As this is a customer helps customer forum no one can or will contact you in response to your post.  Any Sky staff present would not know who you are from your forum ID.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by JB1995 This message was authored by: JB1995

Re: Broadband down multiple times today, sky testing shows everything fine in my area.

The internet has been consistently down in my area, can someone contact me

immediatwly 

This message was authored by JB1995 This message was authored by: JB1995

Re: Broadband down multiple times today, sky testing shows everything fine in my area.

Hi,

 

can someone contact me urgently, the internet has been down all day. This is a consistent afair. Its has happen several times over last couple of months.

 

IMG_9321.png

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Broadband down multiple times today, sky testing shows everything fine in my area.

Posted by a Superuser, not a Sky employee. Find out more

@JB1995 wrote:

The internet has been consistently down in my area, can someone contact me

immediatwly 


@JB1995 

No one will contact you immediately or otherwise as your Community tag name is not linked to a Sky account. You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: Broadband down multiple times today, sky testing shows everything fine in my area.

Posted by a Superuser, not a Sky employee. Find out more

@JB1995  Did you not read the post directly above yours? It explains this is a customer helps customer forum and Sky won't contact you at all.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion