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Discussion topic: Broadband down most of the last week

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This message was authored by Joanna101 This message was authored by: Joanna101

Broadband down most of the last week

I'm fed up with Sky broadband crashing. Says there are no know. Issues but clearly there are. I'm losing valuable work time and it's not just today. How can we have such rubbish connection in 2024. 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband down most of the last week

Posted by a Superuser, not a Sky employee. Find out more

@Joanna101 

Is your broadband still down now?

How long & when was it down previously? 

Do any lights change on the front of your hub?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Joanna101
Topic Author
This message was authored by Joanna101 This message was authored by: Joanna101

Re: Broadband down most of the last week

It dips all the time especially in the morning. Lights are constantly flashing on and off. I'm leaving Sky because it's not just today. For the price we pay it's a joke. I have three Huns on different floors also to make it stronger. No sense. They just want our money 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Broadband down most of the last week

Posted by a Superuser, not a Sky employee. Find out more

@Joanna101 wrote:

 

I'm leaving Sky because it's not just today. For the price we pay it's a joke. I have three Huns on different floors also to make it stronger.

 


I'd observe that in those circumstances the WiFi provided by any ISP is likely to struggle: all are regulated for a maximum power output from any individual wireless router or booster.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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