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Discussion topic: Broadband discount removed when moving address

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This message was authored by: Den102

Broadband discount removed when moving address

My promotional discount of £13 a month has been removed from my package since I moved last month. I had a promotional offer of £35 a month for 18 months and Im under 6 months into the agreement 

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This message was authored by: mormegil

Re: Broadband discount removed when moving address

Was it a like for like product reorder for the new address or a different package?

This message was authored by: Daniel0210

Re: Broadband discount removed when moving address

Posted by a Superuser, not a Sky employee. Find out more

@Den102 

Sky have previously stated on a thread 

"Moving home will not impact your TV contract, it will continue as normal. If you have phone and broadband however, this will be a new contract as we have to cancel the line at the current address and take a new one in the new address."


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