Discussion topic: Broadband discount removed when moving address
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Message posted on 04 Feb 2024 09:46 PM
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Broadband discount removed when moving address
My promotional discount of £13 a month has been removed from my package since I moved last month. I had a promotional offer of £35 a month for 18 months and Im under 6 months into the agreement
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Message posted on 04 Feb 2024 10:07 PM
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Re: Broadband discount removed when moving address
Was it a like for like product reorder for the new address or a different package?
Message posted on 05 Feb 2024 05:08 AM
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Re: Broadband discount removed when moving address
Sky have previously stated on a thread
"Moving home will not impact your TV contract, it will continue as normal. If you have phone and broadband however, this will be a new contract as we have to cancel the line at the current address and take a new one in the new address."
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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