Broadband cutting out and Having to reconnect devices daily, also poor signal to upper floors

[Ali90]

Most of the time my devices wont connect to my hub when they do it disconnected almost immediately only way iv been able to use the Internet is by connecting thro my old WiFi extender but if I unplug it nothing connects but when it's plugged in I'm having to reconnect my devices every day sometimes a couple of times a day

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

We are still looking to help you @Ali90 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks