Discussion topic: Broadband credit - transfer to bank?

This message was authored by: EC2025 · ‎06 Feb 2025

I have been given credit due to an installation delay. Rather than this come off my bill can i have the full amount refunded to my account

This message was authored by: GD1 · ‎06 Feb 2025

@EC2025 Any Auto Compensation is added as credit to your account, if the account is still live it will be used towards future bills and isn't normally refunded to your bank account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎06 Feb 2025

@EC2025

It can only be used against future bills so can not be transfered to your bank account.

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Discussion topic: Broadband credit - transfer to bank?

Broadband credit - transfer to bank?

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