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Discussion topic: Broadband connection
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This message was authored by: Wad
Message posted on 10 Jan 2024 03:35 PM
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Broadband connection
I am paying for booster bit my WiFi keeps losing connection upstairs. Do I need extra internal device as I haven't got any?
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 10 Jan 2024 03:43 PM - last edited: 10 Jan 2024 03:48 PM
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Re: Broadband connection
@Wad wrote:
I am paying for booster
You're probably paying for 'Broadband Boost': that doesn't include any separate hardware by default.
A booster unit can potentially be claimed retrospectively under the terms of the 'WiFi Guarantee'.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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