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Discussion topic: Broadband connection keeps going off and I'm getting fed up with this
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This message was authored by: Jackyc
Message posted on 04 Apr 2024 08:53 AM
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Broadband connection keeps going off and I'm getting fed up with this
The broadband keeps going off all the time 2nd light flashes 4 light red this happens every day
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Apr 2024 03:47 PM
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Re: Broadband connection keeps going off and I'm getting fed up with this
@JackycWhen the issue happens run the test below to see if it can find an external issue.
Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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