Broadband
0

Discussion topic: Broadband connection keeps going off and I'm getting fed up with this

Reply
Jackyc
What's this?
This message was authored by Jackyc This message was authored by: Jackyc

Broadband connection keeps going off and I'm getting fed up with this

‎04 Apr 2024 08:53 AM

The broadband keeps going off all the time 2nd light flashes 4 light red this happens every day
Report post
Post 1 of 2
154 Views
Reply
0 Likes
Reply

All Replies

Highlinder
What's this?
Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband connection keeps going off and I'm getting fed up with this

‎04 Apr 2024 03:47 PM

Posted by a Superuser, not a Sky employee. Find out more

@JackycWhen the issue happens run the test below to see if it can find an external issue.

 

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 2 of 2
132 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion