21 Aug 2022 02:32 PM
Posted by a Superuser, not a Sky employee. Find out more
What you need is then 10 metres of dsl rj11 to rj11 cable like the one you got with 2 purple identical plugs. If that one you posted is long enough to reach from the router to the phone you wouldn't need to replace it
21 Aug 2022 02:35 PM
Posted by a Superuser, not a Sky employee. Find out more
Like this one
Connekt Gear 10m ADSL Broadband High Speed Modem Cable RJ11 Male to RJ11 Male, White https://amzn.eu/d/0CMGYMT
21 Aug 2022 02:37 PM
It's not the phone I need plug in it's some other stuff hard wired which is in middle of house where virgin router was thanks
21 Aug 2022 02:42 PM - last edited: 21 Aug 2022 02:43 PM
Posted by a Superuser, not a Sky employee. Find out more
@Darren5473 wrote:
It's not the phone I need plug in it's some other stuff hard wired which is in middle of house where virgin router was thanks
Do you have a photo of it?
Does it look like this
21 Aug 2022 02:49 PM
Sorry had go out ile post one later thanks
27 Aug 2022 05:49 PM
All done thanks for help used a filter then rj11 cable to re route router then cable for phone from router
04 Mar 2023 12:28 PM
Hi I am unable to connect my broadband as I am missing the purple lead
04 Mar 2023 12:32 PM
Posted by a Superuser, not a Sky employee. Find out more
For superfast fttc the cable is and dsl rj11-rj11 cable
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