Broadband becoming very unreliable

[SarahCalmonson]

My broadband over the last month has becoming very unstable. Even when my laptop is hard wired into my laptop the internet drops. This happens nearly every day.  My mini sky q box in the upstairs bedroom I have to keep rebooting most mornings as it says no internet reception.  You have hard wored another Sky mini q which had same problem.  Basically it is becoming very unreliable and thinking at renewal I will move unless this gets sorted please.

[GD1]

@SarahCalmonson   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

[V1ck183]

My Internet has been so bad the past few weeks but today has been a joke, constantly cutting out since this morning. I use the service checker and its saying everything looks all good? Well it's not.