Broadband and phone not working the broadband keeps dropping

[Sexy]

Our internet keeps dropping it as been doing this for four days now so can you tell me when the issue will be fix please as I reported it on the sky app and also no dial on my house phone from Sarah Harding 

[Mr+Flibbles+86]

Hi there @Sexy , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Sexy 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.