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Discussion topic: Broadband and landlines not working

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Reannamar
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This message was authored by Reannamar This message was authored by: Reannamar

Broadband and landlines not working

‎24 Sep 2024 07:37 AM

No Internet no phone no devices can find router have unplugged router but still not working
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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband and landlines not working

‎24 Sep 2024 07:45 AM

Posted by a Superuser, not a Sky employee. Find out more

@Reannamar if the online connection test inntge MyvSky app overca mobile connection does notvtell you Sky arexaware of the fault call them. Be warned the initial result can be misleading as it reports the last routinectest click to run thectestcagain.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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