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Discussion topic: Broadband and WiFi not working

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This message was authored by: Kieran101

Broadband and WiFi not working

My broadband keeps dropping off showing an orange light  last light I switch it he hub on and off sometimes I get a signal and broadband works for a short period of time it then drops off again 

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This message was authored by: JimM1

Re: Broadband and WiFi not working

@Kieran101 You do not say what sky service you have, without that you can just run the two links below, start with the service checker and then the diagnostic!

 

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby
https://www.sky.com/servicechecker

 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

 

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