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Discussion topic: Broadband activation

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This message was authored by Coutand123 This message was authored by: Coutand123

Broadband activation

Good evening,

 

I have recently ordered sky after being with a different provider for a while and moving back to sky .. I can't quite remember how it works I know I have been given an activation date and  receive my broadband tomorrow and this being activated remotely , can I call up tomorrow and it can be activated straight away or do I need to in fact wait until this date

 

thank you 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband activation

Posted by a Superuser, not a Sky employee. Find out more

@Coutand123You need not call up for this to be done. If it is a remote activation this can happen up till midnight of the day of activation. If your old ISP router is still connected leave that in place till you have no connection to the internet.

 

This is the time that you should then install your Sky router and see if the activation has happened.



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