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Discussion topic: Broadband activation soon, no hub

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Owen8
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This message was authored by Owen8 This message was authored by: Owen8

Broadband activation soon, no hub

‎27 Feb 2024 10:28 AM

My new Sky Broadband activation date is this coming Monday but so far I have had no confirmation for when my hub will be delivered. The Sky app simply states 'expected delivery date as coming soon'. 

 

I don't seem to find any live chat option to assist me. Very frustrating.

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Broadband activation soon, no hub

‎27 Feb 2024 10:38 AM

Posted by a Superuser, not a Sky employee. Find out more

@Owen8 

Hubs are usually dispatched to arrive a day or two before activation or even on the day. I wouldn't expect it before Friday. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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