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Discussion topic: Broadband activation date for upgrade on router

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This message was authored by: TMW

Broadband activation date for upgrade on router

Hi,

I have just upgraded my router. All the literature says dont connect before activation date.

As I already have broadband - does it need to be activated. According to the bill, I have already been charged for the upgrade. But I have no 'activation date' for this router.

Do I still need an activation date? IF i do where is it? I have checked my My Sky app, my emails and the router box.

What happens if I just plug it in??

 

Thanks

 

TMW

 

 

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This message was authored by: Highlinder

Re: Broadband activation date for upgrade on router

Posted by a Superuser, not a Sky employee. Find out more

@TMWWhat did you upgrade from and to?

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This message was authored by: TMW

Re: Broadband activation date for upgrade on router

The old model is an SR203.

The new model is SR213.

My package is now WiFi Max (not sure what it was before)

 

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This message was authored by: TMW

Re: Broadband activation date for upgrade on router

@Highlinder 

I have found something in the previous bills section...

it tells me my sky broadband boost has been cancelled and I now have sky wifi max.

It says I can access content immediately. 

I assume that means no activation date.

I will try the new router tomorrow.....

 

TMW

This message was authored by: Highlinder

Re: Broadband activation date for upgrade on router

Posted by a Superuser, not a Sky employee. Find out more

@TMW  Yes that the new router should work out of the box with no activation date it can be installed. What model of router do you have installed just now?

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