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This discussion topic is read only This discussion topic has been answered Discussion topic: Broadband Outage - 23 November 2024

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This message was authored by: SKYTREES

Network has gone down

Need help asap!!

This message was authored by: Andrew961

Re: Broadband Outage across various areas 23 November 2024

The only saving grace is that I have plenty of mobile data so at least I can watch Ice Road Truckers on my phone! Not the best viewing experience but better than nothing! 

This message was authored by: Burnoutjoe

Re: Broadband Outage across various areas 23 November 2024

Ours too. 😞 

This message was authored by: Bert7195

Re: Broadband Outage across various areas 23 November 2024

Just switch your internet to Virgin Media, Sky are useless when it comes to customer service. I have a sky glass TV and Virgin Media internet. Far less problems internet wise and you actually are given constant updates in regards to when your internet will be back etc... Sky are throwing themselves to the dogs and milking every penny they can get before they are abandoned.

This message was authored by: Nak08

Re: Broadband not working

Is internet down in HR2 region

This message was authored by: ValB53

Re: Broadband down

Hi, I've tried the service check - lady update mid afternoon, when I click to check now it says checker service unavailable. It seems there is a broadband outage- maybe the weather? But nothing stated on sky account or internet page (using mobile data). Is anyone else having the same issue trying to find out the issue? Thanks.

This message was authored by: Pro1

Re: Broadband Outage across various areas 23 November 2024

Service checker now says outage in area. 
We're working on getting you back up and running. It usually takes a couple of days to fix things like this but might be sooner.

Great! Cheers sky

This message was authored by: The0p

Re: Broadband is down

I'm also in gloucestershire and it's down

This message was authored by: Andy11379

Tv

No tv or broadband

This message was authored by: HfdFamily

Re: Broadband Outage across various areas 23 November 2024

Internet running 2mbps meant to be on 500mbps sky tech advisor kept saying if I buy gigafast broadband he will turn my internet back on today. He rufused to check my line and ended the call at 9pm

This message was authored by: AnneJo54

Re: Broadband is down

Yep same in Tewkesbury, since about 8:30pm

This message was authored by: Georgia+Partridge

Re: Broadband Outage across various areas 23 November 2024

Service checker has just starting working this second for me, just to say outage in my area, working hard to get you up and running blah blah  

This message was authored by: mrsleaf

Broadband down sky saying fine

Broadband not working but sky tests appear with no issues. Reset router still 2 orange lights. Not sure what to do now. Can anyone help? 

This message was authored by: Philpy

Re: Broadband Outage across various areas 23 November 2024

Same issue here. Cirencester, Gloucestershire 

This message was authored by: IGAJS

Re: Broadband is down

Im brockworth, ours is down too! 

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