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Discussion topic: Broadband Outage - 23 November 2024

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This message was authored by Leelad73 This message was authored by: Leelad73

Re: Broadband down

Same issue Herefordshire

This message was authored by Kirsti1 This message was authored by: Kirsti1

Can’t believe how poor the service is!

Broadband went down 8.30 on Saturday night. Spent so long trying to find how to report it. Finally found the phone number. Too late. They have gone home! 
so now have no internet, no tv, no phone till tomorrow morning. 
running their broadband check isn't working. 
completely disgusted in how little support there is. When we are made so relevant on their one little box. 


This message was authored by Faizey This message was authored by: Faizey

Broadband completely down on Worcestershire area

Our internet went down at around 20:45pm. Got a solid amber light on the connect display on the router. Also had issues last night! 

 

Seems like a lot of people are having the same? Guessing its a fault from sky although its saying 'theres no known issues'

This message was authored by Walter6 This message was authored by: Walter6

Re: No internet connection

I have same problem my internet connection was lost at 9pm, followed guidelines to reconnect didn't work 

This message was authored by Andrew961 This message was authored by: Andrew961

Re: Broadband down

Completely ruined my Saturday night, was just about to start season 3 episode 1 of Ice Road Truckers! May as well go to bed! 

This message was authored by AndyEa1 This message was authored by: AndyEa1

Internet not working WR11 (Evesham)

Anybody else? 

This message was authored by Zakk97 This message was authored by: Zakk97

Connection

Hi it won't let me connect to my internet, reset it multiple times and checked the servers through the app. Says there's no problem but won't let me connect 

This message was authored by gingergarfy10 This message was authored by: gingergarfy10

Re: Broadband down

mine down aswel gloucestershire 

This message was authored by MissApples This message was authored by: MissApples

Re: Broadband down

Also, when my internet first went down, I spoke to my Alexa to see if it was working and she's now speaking in a different voice with an American accent, which is really freaking me out! 

This message was authored by Brucie1 This message was authored by: Brucie1

Re: Broadband down

Most Internet cables are underground, so unlikely to be the weather.

This message was authored by minch14 This message was authored by: minch14

Re: Broadband down

Same issue, Gloucestershire near Stroud. The system check say all OK but no broadband and phone, looks like a bit of a large system failure.

This message was authored by Kayleighxxx This message was authored by: Kayleighxxx

Re: Broadband down

Yes mines the same! How strange 

This message was authored by PF5 This message was authored by: PF5

Re: Broadband down

WR2 Sky broadband down

No internet connection 

Sky modem colour is green

This message was authored by Icanicant This message was authored by: Icanicant

Re: Broadband down

Broadband down in WR4 0 but Sky's broadband checker tells me no known problems and signal good to hub. Throws doubt on the veracity of Sky's checking system.
This message was authored by MJ46 This message was authored by: MJ46

Re: Broadband down

Same issue here, broadband went down suddenly about 30mins ago. Everything on Sky saying no issues & service checker conveniently not available. This happens everytime we have bad weather & nothing at all here works without the internet, so I'm left totally stuck. Atrocious service & so expensive for the shambles it is - I can't wait to leave for a service that actually works!!

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