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This discussion topic is read only This discussion topic has been answered Discussion topic: Broadband Outage - 23 November 2024

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This message was authored by: Roxylouise20

Re: Broadband is down

Yes mine isn't working either I'm springbank Cheltenham closer to starverton side

This message was authored by: 18Cars

Re: Broadband Outage across various areas 23 November 2024

@Kdsgirly Yes lets phone them when their shut, they'll be able to fix it right away 🙄 why has no one tried this.

This message was authored by: SkyIsAwdul

Re: Broadband Outage across various areas 23 November 2024

FYI - After checking Down Detector, Sky has over 5000 reports of an outage since 8:50PM.

 

This is the same for BT... the affected areas across the country are also the same.

 

Since I'm on Sky Fibre, which heavily relies on bloody OpenReach, it's quite a significant issue 😢

This message was authored by: Mrinsaha

Re: Broadband Outage across various areas 23 November 2024

No internet- since 840pm 23/11/24, Cheltenham Gloucestershire 

This message was authored by: Insey1

Internet down for Minchinhampton Area

Wifi down

This message was authored by: Fedup721

Re: Broadband down

One of the reasons I am leaving sky! They just don't want to talk to you , or help, it would seem!

This message was authored by: SHELBIE1313

Re: Broadband Outage across various areas 23 November 2024

Mine is out in Hereford. Slightly glad it's not just me. I've got fiber and only 3 out of 4 lights are on on the little box the router is connected to. Just like everyone else it says no connection issues in my area.  Hopefully sorted soon. 

This message was authored by: ValB53

Re: Broadband down

Yes hopefully back up soon. We're Hereford area. 

This message was authored by: Tashach

Broadband is down sky saying its working when its not

My broadband is down
This message was authored by: Movie1

Re: Broadband Outage across various areas 23 November 2024

  • My internet been off for nearly and hour..got 2 green lights one ember.Sky useless can't get hold of anyone and there website not working to test my internet Has anyone got internet now??
This message was authored by: ValB53

Re: Broadband Outage across various areas 23 November 2024

I'm Hereford area, been with sky since June and no issues until now.

 

This message was authored by: JessieMF

Re: Broadband Outage across various areas 23 November 2024

This is the second time today my internet took a dump. First one was about 3 hours ago for about 15 minutes. Another one now and it is still down. Service checker says it is having no problems. 

This message was authored by: Carol136

Re: Broadband down

Internet is down as far as I know Herefordshire, worsceshire, Gloucestershire.  Thousands on Facebook complaining 

This message was authored by: Loulou1111

Broadband stopped working just before 9pm

Our broadband stopped working just before 9pm this evening. Have tried everything to reboot it, but still not working. Sky checker app isn't working either, just shows an apology for the service checker being unavailable. 

This message was authored by: ValB53

Re: Broadband down

Hopefully sky will put an announcement and update out soon.

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