333

Discussion topic: Broadband Outage - 23 November 2024

Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
This message was authored by EmJoe21 This message was authored by: EmJoe21

Re: Broadband Outage across various areas 23 November 2024

Wr12 willersey Gloucestershire no phone or broadband

This message was authored by Kdsgirly This message was authored by: Kdsgirly

Re: Broadband Outage across various areas 23 November 2024

Sky must be aware of this. Was wondering if some clever person has phoned them, somehow can't face that!

This message was authored by LamugoPH This message was authored by: LamugoPH

Re: Broadband Outage across various areas 23 November 2024

I thought it's only me who had these connection issues. also if you try and test your connection throught the sky app, it will indicate testing currently unavailable..

This message was authored by Di5mal This message was authored by: Di5mal

Re: Broadband down

Can't run ant test as it says unavailable 

This message was authored by Ashleysteve This message was authored by: Ashleysteve

Re: Broadband down

I hadn't seen 

This message was authored by simonbell73 This message was authored by: simonbell73

Re: Broadband Outage across various areas 23 November 2024

WR2 here no internet. As with everyone one else says no issues in my area, say my system was fine at 11.14am today and checking apps say unavailable. Cannot contact Sky until the morning and not even a courtesy acknowledgement on the Sky website to say it's down. 

Contract is up soon, might be time for it to go.

This message was authored by sam0908 This message was authored by: sam0908

Re: Broadband Outage across various areas 23 November 2024

Mine is down in Worcester,  just flashing green, oh well no tv tonight then as I was stupid enough to buy sky glass 😌, can't wait to get back to sky Q

This message was authored by Elizabeth60 This message was authored by: Elizabeth60

Re: Do not have internet

I need fixe my internet connection please 

This message was authored by Burnoutjoe This message was authored by: Burnoutjoe

Re: Broadband down

IMG_5835.png

 None of the tests are working unfortunately.

This message was authored by shspeck This message was authored by: shspeck

Re: Broadband Outage across various areas 23 November 2024

Same here in Worcestershire, broadband down but all seems fine on the Sky app.

This message was authored by r+harris This message was authored by: r+harris

Re: Broadband Outage across various areas 23 November 2024

I’m Worcester is my area effected

This message was authored by DASTON03 This message was authored by: DASTON03

Re: Broadband down

We are down, Cheltenham area. Currently have a green flashing light.... the virtual assistant is useless! I can't even connect to the sky website and "check my products". Hopefully it's back up and running soon 

This message was authored by Christmas_elf This message was authored by: Christmas_elf

Re: Broadband Outage across various areas 23 November 2024

Come on Sky, at least put an announcement out. This is clearly not isolated to a few individuals. So many people rely on broadband this days. 

just let us know it's being looked into. 

This message was authored by Stu_bee This message was authored by: Stu_bee

Re: Broadband Outage across various areas 23 November 2024

WR10 , no broadband and sky service checker won't work.

any idea when it will be up again?

 

have only recently moved across to Sky ... does this happen a lot? 

This message was authored by Julesdp This message was authored by: Julesdp

Re: Broadband Outage across various areas 23 November 2024

Same problem cheltenham Tewkesbury road been down for over 40 mins. Sky says no fault clearly there is

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion