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Discussion topic: Broadband Outage 15th December 2024

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This message was authored by Sn82 This message was authored by: Sn82

Re: Sky Hub Max not connecting, staying on flashing green light

Mine is doing the same- broadband went down at about 2am and the hub won't do anything but flash green...

This message was authored by Lucyrf This message was authored by: Lucyrf

Re: I’ve no broadband

Same problem here in TQ12.

Just moved to Sky from Virgin for better deal, but I have to say Virgin's customer service was better and at least I could run tests and check problems with them.  Nothing seems to work on sky's app. 

This message was authored by Macca5615 This message was authored by: Macca5615

Re: Sky Hub Max not connecting, staying on flashing green light

Mines been doing this exact problem since early hours in the morning, at first it was a red solid light, since resetting all its doing it pulsing green...

This message was authored by Criddler23 This message was authored by: Criddler23

Re: Sky Hub Max not connecting, staying on flashing green light

That's awful, let's hope sky fix this really quickly 

This message was authored by Lauren155 This message was authored by: Lauren155

Re: Sky Hub Max not connecting, staying on flashing green light

Mine is just flashing green also! I have reset, unplugged and still the same 😳

This message was authored by NealC This message was authored by: NealC

Re: Sky Hub Max not connecting, staying on flashing green light

I woke up to the same thing. Slow flashing green light and no connection. 15/12/24.

We are in the South West of the UK.

Wondering if it's across the UK, or our region only?

 

This message was authored by Jennym This message was authored by: Jennym

Re: I’ve no broadband

Same in NR17 Norfolk

This message was authored by Embobbie This message was authored by: Embobbie

Re: No connection no broadband Dec 15 2024

There are several threads ongoing atm, looks like there is an outage. Customer services opens at 8am...the service checker is also down and showing it as fine but there is definitely an issue 

This message was authored by Blondebelle This message was authored by: Blondebelle

Re: I’ve no broadband

No broadband or Sky stream at DE65 either, same issues as everyone else posted on here

This message was authored by Rpc1978v2 This message was authored by: Rpc1978v2

Re: I’ve no broadband

Same Derby 

This message was authored by Wendyrowell This message was authored by: Wendyrowell

Re: I’ve no broadband

Same issue this morning in Derby

This message was authored by Big+Gaffa This message was authored by: Big+Gaffa

Re: I’ve no broadband

In Derby no broadband since 02:30 CCTV cameras all offline tells me the fault time... Sky support line ineffective until 08:00

This message was authored by Macca5615 This message was authored by: Macca5615

Re: Sky Hub Max not connecting, staying on flashing green light

Im in the midlands, so im guessing it's across the whole uk where people having issues, ive only had the internet for about 2 weeks.. my bill is due next week but if this carries on ill refuse to pay

This message was authored by Billyb24 This message was authored by: Billyb24

Re: Sky Hub Max not connecting, staying on flashing green light

I think from seeing all the posts could be all over but I'm from south east 

This message was authored by Emz9 This message was authored by: Emz9

Re: Broadband outage NG9

Also woke up to no internet - ng24.Happy Sunday!

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