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Discussion topic: Broadband Outage 15th December 2024
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Message posted on 15 Dec 2024 07:30 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
I've got the same- no internet from about midnight, I restarted the Hub this morning as it was red, now it's flashing green.
Message posted on 15 Dec 2024 07:31 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
Same issue too! Seems a mass issue for Sky!
Message posted on 15 Dec 2024 07:31 AM
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Re: I’ve no broadband
Kind of comforting to know I'm not the only one with this problem this morning
Message posted on 15 Dec 2024 07:33 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
Exact same problem here too. We've only just swapped to Sky and it's never been great wifi since, wished we'd stuck with BT!
Message posted on 15 Dec 2024 07:34 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
Surely a wider issue if a few people having the same issue? A friend just told me they had similar problem and turned off for about 10 mins and it started working again! Will try and report back
Message posted on 15 Dec 2024 07:34 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
Come on Sky sort this issue but let us know what is going on, manage our expectations.....
Message posted on 15 Dec 2024 07:39 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
I'm having the same issue, broadband went off about 2am, it's now doing the pulsing green light thing.Virtual assistant is going round in circles
Message posted on 15 Dec 2024 07:40 AM
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Re: I’ve no broadband
We are the same here. Derbyshire. DE56
Very frustrating. Can't use checker.
Message posted on 15 Dec 2024 07:40 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
Mine the same tried all suggestions but nothing 😡
Message posted on 15 Dec 2024 07:41 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
Having the same issue. Apparently stopped working at 2 this morning, completed a reset and just got a flashing green light for past hour and a half.
So glad I swapped to Sky 🤦
Message posted on 15 Dec 2024 07:42 AM
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Re: I’ve no broadband
SG8, outside Cambridge
Message posted on 15 Dec 2024 07:43 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
My hubs been doing this since 6 this morning now 745 still flashing .
I'm disabled and rely on my Internet connection.
Message posted on 15 Dec 2024 07:43 AM
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Re: I’ve no broadband
Another one in Derby
Message posted on 15 Dec 2024 07:45 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
Same issue here - green pulsing light on the sky box.
Do I need to contact anyone, or is this an action issue that's been worked on already?
Message posted on 15 Dec 2024 07:46 AM
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Re: Sky Hub Max not connecting, staying on flashing green light
- I have the same problem, was red when I woke up, switched it off and on again...now just flashing green. I'm in the Midlands.
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