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Discussion topic: Broadband Outage 15th December 2024

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This message was authored by EH0224 This message was authored by: EH0224

Re: Sky Hub Max not connecting, staying on flashing green light

I've got the same- no internet from about midnight, I restarted the Hub this morning as it was red, now it's flashing green. 

This message was authored by Loz53 This message was authored by: Loz53

Re: Sky Hub Max not connecting, staying on flashing green light

Same issue too! Seems a mass issue for Sky!

This message was authored by JP39 This message was authored by: JP39

Re: I’ve no broadband

Kind of comforting to know I'm not the only one with this problem this morning 

This message was authored by Yank67 This message was authored by: Yank67

Re: Sky Hub Max not connecting, staying on flashing green light

Exact same problem here too. We've only just swapped to Sky and it's never been great wifi since, wished we'd stuck with BT!

This message was authored by KeighleyK This message was authored by: KeighleyK

Re: Sky Hub Max not connecting, staying on flashing green light

Surely a wider issue if a few people having the same issue? A friend just told me they had similar problem and turned off for about 10 mins and it started working again! Will try and report back 

This message was authored by Loz53 This message was authored by: Loz53

Re: Sky Hub Max not connecting, staying on flashing green light

Come on Sky sort this issue but let us know what is going on, manage our expectations.....

This message was authored by Criddler23 This message was authored by: Criddler23

Re: Sky Hub Max not connecting, staying on flashing green light

I'm having the same issue, broadband went off about 2am, it's now doing the pulsing green light thing.Virtual assistant is going round in circles

This message was authored by MariaH3 This message was authored by: MariaH3

Re: I’ve no broadband

We are the same here. Derbyshire. DE56

Very frustrating. Can't use checker. 

 

This message was authored by JLW2 This message was authored by: JLW2

Re: Sky Hub Max not connecting, staying on flashing green light

Mine the same tried all suggestions but nothing 😡

This message was authored by Parcel84 This message was authored by: Parcel84

Re: Sky Hub Max not connecting, staying on flashing green light

Having the same issue. Apparently stopped working at 2 this morning, completed a reset and just got a flashing green light for past hour and a half.

 

So glad I swapped to Sky 🤦

This message was authored by frogliatelli This message was authored by: frogliatelli

Re: I’ve no broadband

SG8, outside Cambridge

This message was authored by Krip This message was authored by: Krip

Re: Sky Hub Max not connecting, staying on flashing green light

My hubs been doing this since 6 this morning now 745 still flashing .

I'm disabled and rely on my Internet connection. 

This message was authored by Biker75 This message was authored by: Biker75

Re: I’ve no broadband

Another one in Derby

This message was authored by EyreHH This message was authored by: EyreHH

Re: Sky Hub Max not connecting, staying on flashing green light

Same issue here - green pulsing light on the sky box.

 

Do I need to contact anyone, or is this an action issue that's been worked on already? 

This message was authored by JD_73 This message was authored by: JD_73

Re: Sky Hub Max not connecting, staying on flashing green light

  • I have the same problem, was red when I woke up, switched it off and on again...now just flashing green. I'm in the Midlands. 
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