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Discussion topic: Broadband. I cancelled my Broadband but then changed date from June to August yet still showing can

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This message was authored by Fazzle19 This message was authored by: Fazzle19

Broadband. I cancelled my Broadband but then changed date from June to August yet still showing can

I changed my cancellation date till August but still showing as cancelled in a weeks time! Not sure why 

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This message was authored by caesarome This message was authored by: caesarome

Re: Broadband. I cancelled my Broadband but then changed date from June to August yet still showing

Posted by a Superuser, not a Sky employee. Find out more

When did you call Sky to change the date as it might take a few days to update on your account, if it has been more than this then you might want to check with Sky that the cancellation for a weeks time has now been cancelled. 

 

It is to early to cancel for August as you can only give 14 days notice and not a couple of months.

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