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Message posted on ‎05 Sep 2025 10:28 AM

Broadband Boost entitlement to newer hub?

I've added Broadband Boost to my contract and noticed that the Sky site Q&A states that:

:We'll make sure you get our best Broadband Hub"

 

Am I entitled to a replacement of my existing old 4.2 hub?

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Message posted on ‎05 Sep 2025 10:35 AM - last edited: ‎05 Sep 2025 10:36 AM

Re: Broadband Boost entitlement to newer hub?

Posted by a Superuser, not a Sky employee. Find out more

@dgs1 

 

Unless you have full fibre speeds of 500mbps or 1gbps you still use the sky 4.2 broadband hub

 

Other have that you have to order the sky max hub and ask for the sky max pods at around £7 to £8 last time i looked

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This message was authored by: cookiemonsteruk Answer

Message posted on ‎05 Sep 2025 10:35 AM - last edited: ‎05 Sep 2025 10:36 AM

Re: Broadband Boost entitlement to newer hub?

Posted by a Superuser, not a Sky employee. Find out more

@dgs1 

 

Unless you have full fibre speeds of 500mbps or 1gbps you still use the sky 4.2 broadband hub

 

Other have that you have to order the sky max hub and ask for the sky max pods at around £7 to £8 last time i looked

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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Message posted on ‎05 Sep 2025 10:42 AM

Re: Broadband Boost entitlement to newer hub?

Posted by a Superuser, not a Sky employee. Find out more
@dgs1 wrote:

 

We'll make sure you get our best Broadband Hub"

 

That wording probably needs changing, given the Sky Broadband Hub is now technically two generations behind the 'best' model.

* * * * * * *

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