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Discussion topic: Broadband Activation date later than delivery of sky glass.

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This message was authored by RobRocco This message was authored by: RobRocco

Broadband Activation date later than delivery of sky glass.

I have recently signed up with sky. The delivery of my sky equipment (glass) is a week earlier than my broadband activation date. Thi seems bizzare considering glass requires broadband to function. Can my activation date be earlier? 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband Activation date later than delivery of sky glass.

Posted by a Superuser, not a Sky employee. Find out more

@RobRocco unfortunately the activation cannot normally be broughtvforward as the slot is booked with Openreach who do the actual work. The broadband and TV are separate contracts even if bought at the sametime as you dont need Sky Broadbsnd to watch TV. The TV services contract only starts when you activate the TV which can be left up,to 14 days

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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