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Discussion topic: Broad band keeps freezing and is very slow

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This message was authored by Elliesmall This message was authored by: Elliesmall

Broad band keeps freezing and is very slow

The broadband keeps freezing and is slow. The emtvs freeze and gaming chips out and the WiFi keeps disconnecting from the mobiles cause the phones to run on data instead of WiFi. Problem has been going on for some time and is getting worse. I have tried to watch one movie and it's frozen multiple times. I turn of the tvs and u  plug I unplug the broad band box but it keeps happening.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Broad band keeps freezing and is very slow

Posted by a Superuser, not a Sky employee. Find out more

@Elliesmall Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...



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