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Discussion topic: Brand new Max WiFi hub terrible and worse than my previous one only set up today

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This message was authored by Essexbleu This message was authored by: Essexbleu

Brand new Max WiFi hub terrible and worse than my previous one only set up today

My new Max WiFi hub was set up today and streaming TV or apps is horrible and is so much worse than my previous one.
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Brand new Max WiFi hub terrible and worse than my previous one only set up today

Posted by a Superuser, not a Sky employee. Find out more

@Essexbleu 

WHat exactly are the issues you are facing? Range? Speed? Stability?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Essexbleu
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This message was authored by Essexbleu This message was authored by: Essexbleu

Re: Brand new Max WiFi hub terrible and worse than my previous one only set up today

Speed and stability are an issue 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Brand new Max WiFi hub terrible and worse than my previous one only set up today

Posted by a Superuser, not a Sky employee. Find out more

@Essexbleu 

What router did you have before? Typically the Sky max router should offer better speeds than any other Sky hub.

What device are you testing the speed on? How close to the router are you?

Can you please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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