0

Discussion topic: Box in my room is showing one orange light

Reply
This message was authored by Rebecca143 This message was authored by: Rebecca143

Box in my room is showing one orange light

The extension box in my room is showing one orange light in the middle, my house internet won't attach to my phone without my data on. My laptop is struggling to connect 

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: Box in my room is showing one orange light

Posted by a Superuser, not a Sky employee. Find out more

@Rebecca143 sounds like the booster has lost connection to the hub. Normally boosters should be placed no more than half way between the hub and where you need the boost so try connecting it closer tomthe hub. However if you have changed the Sky hub the issue could be the booster is not comptatable with the new hub.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion