Booster "Connected" button not green

[WH67]

Hi

I suspect this is fairly widely covered but from a quick search, it just says to reconnect, reset etc but I have done all that at both the router and the main Q box, and tried retrying WPS but nothing has worked.

Any further thoughts? Thanks

[jamesn123]

@WH67 

Are other devices connecting fine?

[WH67]

Hi

Yes

[jamesn123]

@WH67 

If you have one of the boosters that has an ethernet port did you try connecting the hub to the booster via ethernet for about 10-15mins then unplugging the ethernet cable and seeing if it keeps the connection light?

[WH67]

Thanks - I'll try that