Discussion topic: Booster boxes not connecting to my sky hub

This message was authored by: Gallini · ‎04 Jun 2024

My sky booster boxes are showing not connected to my sky hub. I have renewed my sky WiFi about 6 weeks ago and I received a new hub. Since then the sky booster boxes are not connected and I struggle to get WiFi in some areas of my house.

This message was authored by: jamesn123 · ‎04 Jun 2024

@Gallini

If you replaced your hub then you will need to re-pair your boosters to the new hub.

https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by: jamesn123 · ‎04 Jun 2024

@Gallini

If you replaced your hub then you will need to re-pair your boosters to the new hub.

https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Gallini · ‎06 Jun 2024

Thanks that's really helpful, I have done it and it has worked.

Discussion topic: Booster boxes not connecting to my sky hub

Booster boxes not connecting to my sky hub

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