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Discussion topic: Boardband/wifi is bad

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This message was authored by: ColinS1

Message posted on ‎19 Aug 2025 08:09 PM

Boardband/wifi is bad

Unable to get a network connection on Smart TV. Previouly had afew performance issues, slow but first no able to connect at all. Switched from Virgin to Sky about 8 months ago. Seen a few posts abouts issues today.

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This message was authored by: TimmyBGood

Message posted on ‎19 Aug 2025 09:57 PM - last edited: ‎19 Aug 2025 09:57 PM

Re: Boardband/wifi is bad

Posted by a Superuser, not a Sky employee. Find out more
@ColinS1 wrote:

Seen a few posts abouts issues today.

Sky Broadband has around six million subscription addresses in the UK and RoI: on that scale of operations there are always going to be thousands of issues every day.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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