29 Nov 2024 11:13 AM
An employee of weatherspoons in lancaster has blocked my access to the cloud wi fi everywhere. What has he done, is it illegal?. How do I reconnect to the cloud WiFi. Many thanks.
29 Nov 2024 12:56 PM
Posted by a Superuser, not a Sky employee. Find out more@theundertaker The. Cloud, who are a member of the same group of companies as Sky, sell WiFi access to companies like Wetherspoons which they offer free to customers it has nothing to do with your Sky Broadband. `
If you have an issue with Wetherspoons you should take it up with them. I doubt banning you from the Cloud (or their pubs for thst matter) is ilegal because as a company they can set their own rules.
29 Nov 2024 12:58 PM - last edited: 29 Nov 2024 01:03 PM
Posted by a Superuser, not a Sky employee. Find out more
There's a complaints email address associated with The Cloud service on this page:
https://www.sky.com/help/articles/sky-wifi-complaints
And a more general one linked here:
https://www.sky.com/help/articles/sky-wifi-contact-us
As @Chrisee indicates, it's quite possible that individual locations can choose to do such a thing if they see fit.
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