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Discussion topic: Being disconnected 2 days before home move

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Rebeccalockwood
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This message was authored by Rebeccalockwood This message was authored by: Rebeccalockwood

Being disconnected 2 days before home move

‎23 Jun 2024 01:24 PM

Why am i being disconnected 2 days before i move house, i have sky glass and need my broadband to power my tv

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Being disconnected 2 days before home move

‎25 Jun 2024 10:13 AM

Posted by a Superuser, not a Sky employee. Find out more

@Rebeccalockwood 

This is normal practice for a home move as you cant have broaband running at two different addresses at the same time. Usually your connection will be terminated at your old house 1-2 days before the move.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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