21 Apr 2024 10:05 PM
Hi, I've checked my Wi-Fi connection and speed and everything shows as working fine. Yet, my tv won't stay connected to the Wi-Fi. Additionally, the Wi-Fi isn't stable/good around the house. For example, it is weak in the back rooms.
P.S we live in a bungalow.
22 Apr 2024 06:46 AM
Posted by a Superuser, not a Sky employee. Find out more@Jess51 if your bungalow has solid internal walls you sre going to need more thsn a single Sky hub to grt decent wifi in rooms with more tgan a couple of walls between them and the hub. Sky market a package called Wifi Max (https://www.sky.com/help/articles/sky-wifi-max) which can havecup to 3 Wifi extender pods but doesntvwork with Sky Q currently.
Alternstively you can buy third party Wifi kits like my own TP-Link Deco system which have multiple satellite units ro extend thecsignal. These can be cheaper innthe long run thst oaying Sky every month.
22 Apr 2024 08:19 AM
Posted by a Superuser, not a Sky employee. Find out more@Jess51 I also live in a bungalow with solid walls, give Sky a call or a live chat, I added a booster, which they provided for free. This solved our issues.
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