21 Jul 2023 09:50 AM
HELP PLZ.
IVE A BT BASIC DIGITAL PHONE,BUT MY PHONE PROVIDER IS SKY,ALONG WITH MOBILE BROADBAND.DOES ANY BODY KNOW IF THIS PHONE CAN OR WILL WORK ON MY SKY PROVIDER,PRIOR TO SKY INSTALL I WAS WITH BT,ONCE ON SKY IWAS GIVEN THIS DIGITAL PHONE.CAN I GET IT TO WORK OR WHOM TO CONTACT ETC,,,,THE SIGNAL ON MY MOBILE IS VERY POOR AT THE BEST OF TIMES SO WOULD LIKE TO USE LANDLINE IF POSSIBLE..REGARDS..
21 Jul 2023 09:53 AM
Posted by a Superuser, not a Sky employee. Find out more
If its bt branded it may only work with bt. What model is it ? Have you tried it with sky ?
21 Jul 2023 10:51 AM
THE SCREEN ON PHONE SHOWS REGISTER WITH HUB,IVE DONE THIS IT THEN SAYS NOT CONNECTED.......DONE IT FEW TIMES SAME THING... IAM WONDERING IF I TRY AT ANOTHER TIME .TAPPING INTO THE MAIN BY LINE COMEING INTO MY AODE BY USEING THE SAME BT CABLE TO A WHITE DIGITAL BOX THEN PLUGING THE PHONE INTO THAT,MY THINKING BYPASS THE HUB,ANY THOUGHTS..JUST REMBERED IVE A SPARE BOX IN ANOTHER ROOM WHICH DID WORK ON BT, THE SAME LINE CONNECTED TO A FEW ROOMS,.AS THE SKY HUB IS CONNECTED TO A DOUBLE WHITE BOX,ONE CABLE GOES DIRECT TO THE PURPLE PHONE INPUT,THE OTHER TO THE YELLOW INPUT BOXES@4,3SPARE....NOW THE NEW DIGITAL BT PHONE HASNT A DIRECT LINE FEED TO THE CHARGER ONLY POWER SUPPLY..!!ERM ERM SO IT MUST HAVE TO PICK A WIRELESS SIGNAL TO WORK AND IT DONT LIKE SKY AT THE MOMENT....I STILL HAVE THE OLD BT HUD WHICH IS THE LATEST WITH A BOOSTER AND WHEN EVER I LINK A NEW DEVICE TO SKY THE BT WIFI OPTION STILL APPEARS .REGARDS COOKIE
21 Jul 2023 10:55 AM - last edited: 21 Jul 2023 11:00 AM
Posted by a Superuser, not a Sky employee. Find out more
If it says register with hub its expecting a bt home hub and almost certainly won't work with sky
Your best option would be a panasonic dect base station
21 Jul 2023 11:00 AM
YES IVE SOME OLD CORDLESS PHONES WHICH WOULD FIT,BUT NEW TOY AN ALL THAT,ID LIKE TO GET IT WORKING,BEFORE LETTING IT GO.
21 Jul 2023 11:13 AM
IAM WONDERING IF I CONNECT A "BT" HUB ALONGSIDE MY SKY HUB AND ONLY RUN THE BT DIDITAL PHONE TROUGH IT......ANY VIEWS.
21 Jul 2023 12:47 PM
BT Digital Voice is a proprietary system and not standard VoIP, so it won’t work through Sky. The BT hub also needs to be the first thing connected to the internet, so I’m afraid the idea looks like a non-starter.
Incidentally, are you aware that typing in block capitals is regarded as the equivalent of shouting?
25 Jul 2023 12:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@smuttley wrote:
IAM WONDERING IF I CONNECT A "BT" HUB ALONGSIDE MY SKY HUB AND ONLY RUN THE BT DIDITAL PHONE TROUGH IT......ANY VIEWS.
Not possible. Your BT digital voice handsets will ONLY work when on BT Broadband using a BT Hub
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