22 Aug 2022 11:04 AM
will broadband basics be opened up to include recipients of income based ESA?
22 Aug 2022 11:06 AM
Posted by a Superuser, not a Sky employee. Find out more@egg+01
This link explains the process if you’re eligible for Sky Broadband Basics which is low speed only. It’s not applicable to any TV subscription.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit or Pension Credit to qualify for it. Sky would require the relevant NI number so they can check. It is only available to customers who already have Sky Broadband. If you are eligible you’ll need to call Sky to join.
22 Aug 2022 12:58 PM
Posted by a Superuser, not a Sky employee. Find out moreUniversal Credit and Pension Credit are the qualifying benefits because they permit computerised lookup by companies and other external organisations to prove eligibility.
22 Aug 2022 01:05 PM
I have read that from this week a new tool has been made available to isps by the government, which Will include ESA
22 Aug 2022 01:12 PM
Posted by a Superuser, not a Sky employee. Find out moreThen presumably it's up to individual ISPs as to how they proceed: the whole scheme is voluntary (although Ofcom 'strongly encourages' ISPs to participate).
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion