Awful Speeds over WiFi and Ethernet

[JimM1]

@mormegil Seperate your Asus ssid's helps the 2.4Ghz devices, but the 5Ghz sometimes just a mind off there own.

[MJG65]

Always on mains 

[MJG65]

That's a problem for me because I have a Samsung mobile and rely on calls over WiFi because there's no mobile network signal where I live. 

[jamesn123]

@MJG65 

Could you post a screenshot of an ethernet speedtest?

[MJG65]

@jamesn123 

Screenshot showing speed over ethernet and wifi.

 

[jamesn123]

@MJG65 

Something really isnt right with your line or the device there, the latency should be nowhere near that high on a FTTP connection & obviously your speed is way down. What is the model of the laptop? Is it direct ethernet e.g. your not using powerline or anything like that? Do you have another ethernet device you can test with?

[MJG65]

@jamesn123  it's a HP EliteBook 840 G6

I work over WiFi. The ethernet connection is used by my daughter for work and gaming. Her PC doesn't have a WiFi adapter. 

 

[jamesn123]

@MJG65 

So the first screenshot was ethernet on your HP, the second was WiFi on your HP and the 3rd is ethernet on your daughters PC or have i got that wrong?

[MJG65]

@jamesn123 correct 

[jamesn123]

@MJG65 

Then it seems your work laptop is the problem. Is it using some sort of VPN or special network firewall?

[MJG65]

@jamesn123 

I don't connect over VPN for work, but undoubtedly there are network firewalls in place. I'm not technically competent enough to say any more than that.