Hey
so I was due to have fibre broadband installed on the 17th March, this was ordered on the 25th February and at the beginning of March I received an email to say the install date was moved to the 17th august...
at the time I received a text which said this
"Hi, it's Sky. We're sorry but your Broadband & Talk order is delayed. We're working hard to fix it and we'll update you with more info on 07/03/2022. Go to sky.com/orderupdate to track your order. You might be eligible for compensation for the delay, go to sky.com/autocompcode to find out."
it has finally after 89 days completed and now working.
am I actually likely to get this compensation? It's going to work out at over £450 🤔 which I just can't imagine them sticking too!
Is there a way to chase it slightly, so I know whether we will actually get it or not?
