Discussion topic: As from this morning my sky router keeps dropping connection I have sky glass so I can’t even watch
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Message posted on 09 Mar 2024 11:40 AM
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As from this morning my sky router keeps dropping connection I have sky glass so I can’t even watch
My sky broadband started dropping connection this morning and I have sky glass so can't even watch tv can I buy a new router and swap it over I have sky fibre super fast
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Message posted on 09 Mar 2024 11:42 AM
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Re: As from this morning my sky router keeps dropping connection I have sky glass so I can’t even wa
@Glen14 If you are going to try any type of troubleshooting then you are going to need the Sky router back on to make sure the connection is stable.
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Message posted on 09 Mar 2024 03:50 PM
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Re: As from this morning my sky router keeps dropping connection I have sky glass so I can’t even wa
That's the problem mate can't get the router to keep a stable connection just keeps resetting itself
Message posted on 09 Mar 2024 04:43 PM
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Re: As from this morning my sky router keeps dropping connection I have sky glass so I can’t even wa
@Glen14 Is the Sky router doing power cycling or is the connection keep dropping and trying to re-connect?
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Message posted on 09 Mar 2024 07:58 PM
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Re: As from this morning my sky router keeps dropping connection I have sky glass so I can’t even wa
I think it's power cycling all the lights go out then the power light comes back on then all the others after a while
Message posted on 09 Mar 2024 09:44 PM
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Re: As from this morning my sky router keeps dropping connection I have sky glass so I can’t even wa
@Glen14A ways to find this out is to post the router stats including the system uptime.
Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
If you have found this solution helpful please tick this as the answer.
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