Arlo floodlight security camera not connecting to Sky Max Hub

[craigmail]

Since having Sky FttP installled recently, my Arlo floodlight camera will not connect to the wifi. Things I've tried to rectify this:

• Disabled 5ghz band at the router as the camera will only work on a 2.4ghz band
• Reduced the wifi security to WPA2
• Logged into the router and the camera appears as an "Offline Device"

Any suggestions?

[jamesn123]

@craigmail 

Is it in decent range of the hub?

[craigmail · Accepted solution]

Thanks for the reply. The issue is no longer a problem.

[craigmail]

I've resolved the issue now. The problem was the sky hub password which was incorrectly entered.