Are Sky using auto VPN on my line?

[Robin222]

Apple Support asked me to contact Sky and try to establish if Sky are using, or experimenting with auto VPN on my line?

Across several different sites I randomly receive messages saying my access to the site is restricted due to suspicious activity and flooding their sites. Solving a Capcha or exit browser and try again usually sorts the problem. 

Apple support have looked deeply into this and say it has all the hallmarks of VPN problems, but I don't use VPN. Do Sky?

[Chrisee · Accepted solution]

@Robin222  Why would a large ISP with a full DNS set up use a VPN? Certainly  nothing to suggest Sky are experimenting and I think Apple support are stuck for an answer.

However Sky use MAP-T to share IP4 addresses between 8 customers on the white Sky hubs which has been in place for a year which could be the issue if someone using the same address has been naughty. Powering down your hub for an hour should force a change in IP address.

[Robin222]

There are broadband companies in the US now who provide auto VPN to their customers. 

Thanks for the tip resetting IP, sounds like a tremendous possibility, fingers crossed I'll let you know 🙏

[TimmyBGood]

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@Robin222 wrote:

There are broadband companies in the US now who provide auto VPN to their customers.

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UK internet regulation requires ISPs to have website blocking by default, and VPN provision would completely undermine this.

[Robin222]

thank you so much @Chrisee so far no reoccurrence of the problem. i'll screenshot your reply to Apple Support 

thanks again 🙏🙏🙏